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LADWP Power Outage Safety


  08:10:00 am, by Jim Jenal - Founder & CEO   , 467 words  
Categories: PWP, SCE, LADWP, GWP

LADWP Power Outage Safety

A bit off-topic, but given the wide-spread existence of downed power lines throughout the LA Basin, we thought it would make sense to include this timely advice from LADWP:

LADWP strongly encourages the public to stay away from any downed power lines and poles as well as downed trees and limbs, and protect children home from school today from the same. Beware of traffic signals that may be affected by power outage and proceed with extreme caution. Allow access for uniformed LADWP crews, all of whom carry Department-issued identification cards, so they may service infrastructure in need of repair.

In the event of a power outage:

•Stay calm.

•Have a flashlight and extra batteries nearby. Don’t use candles in a power outage.

•Turn off lights but leave one light turned on so you will know when your service is restored.

•Turn off and unplug appliances and other electrical equipment. Unplug heat-producing items like irons and space heaters. This helps prevent circuit overloading, which could delay restoration of service.

•Call us and report your outage at 1-800-DIAL DWP (1-800-342-5397). If you encounter a downed power line:

•Report any downed power lines immediately by calling the LADWP at 1-800-DIAL-DWP (1-800-342-5397). If you or someone else is in danger, call 911.

•Do not touch a downed or dangling wire or anyone or anything in contact with it. Always assume a downed line is still energized.

•If a power line falls on your car, stay in the car and wait for help. If you must get out, make sure you do not touch the metal parts of the car and the ground at the same time. The safest exit method is to open the door, stand on the door sill and jump free without touching the car.

•Stay away from metal fences, such as chain link fence, as there may be a power line down and touching the fence somewhere beyond your sight.

•If there is damage to the connection from the power pole to your house, you should go to the electrical box and turn off the main switch or shut off the fuse switch. Again, always assume electric lines are live.

•In case of an electrical emergency, stay calm and think before you act. Don’t become a victim while trying to help others. Call 911.

•If someone is shocked or not breathing, apply cardio-pulmonary resuscitation (CPR.) Then cover the victim with a blanket, keep their head low and get medical attention.

The public and members of the media are encouraged to check the Department’s news site at www.ladwpnews.com and Twitter page, @LADWP, for updates.

For folks not served by LADWP, you can report downed power lines by calling:

  • Pasadena Water & Power (PWP): (626) 564-0199 or  (626) 564-0299
  • Glendale Water & Power (GWP): 818-548-2011
  • Southern California Edison (SCE): 911 and report an “electrical emergency” - see their safety tip sheet.


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Comment from: Jack Scalici
Jack Scalici
2 stars
how do I get reimbursed for all the food that spoiled in my refrigerator?
12/10/11 @ 15:25
Comment from: Jim Jenal - Founder & CEO
Hi Jack - I have no idea. Given the nature of the disaster that hit the area, if you didn’t end up with a tree in your house or on your car, I think you count yourself lucky and move on. Jim
12/11/11 @ 11:23

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Jim Jenal is the Founder & CEO of Run on Sun, Pasadena's premier installer and integrator of top-of-the-line solar power installations.
Run on Sun also offers solar consulting services, working with consumers, utilities, and municipalities to help them make solar power affordable and reliable.

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