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Unirac Pulls the Plug on SM-E

05/30/14

  07:04:00 am, by Jim Jenal - Founder & CEO   , 204 words  
Categories: Ranting

Unirac Pulls the Plug on SM-E

Unirac solarmount(e) end clamp

Solarmount Evolution Rail & End Clamp

It is official, Unirac has decided to discontinue its Solarmount Evolution product, thereby ending the run of what we considered the best solar racking solution in the industry.

This despite our Open Letter to Unirac Management.  Who would have guessed that they would ignore our concerns? (Well ok, pretty much everybody would have guessed that…) 

In a one-line email, SM-E Product Manager, Keith Hardy broke the bad news:

After much deliberation, Unirac has decided to discontinue sales of the SME product line (effective 30 May 2014). Thank you.

Less it be lost to the sands of time, this is how Unirac used to promote this product:

 Unirac's description of solarmount evolution

Silly us, we actually believed that this was a product that “redefined what residential mounting systems can offer distributors and installers.” To say nothing of homeowners, the most important constituency in this whole process.  Suffice it to say, we think this is a really bad call.

No word from Unirac on what is replacing SM-E, if anything, and with Intersolar 2014 just around the corner ("are you goin’ to San Francisco?") it looks like we will be in the market for a new racking solution. 

Cue the sales people—our business is now up for grabs!

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Comment from: no_unirac_anymore [Member]  
4 stars
no_unirac_anymoreSomething has really changed for the worst with Unirac! I have been an installer in the California for over 6 years and recently I have seen a shift in there business model. I suggest looking for another racking system. Unirac’s business model is cheap products with sub-par service. The only thing going for them was this SM-e product line. I will not use them anymore!
06/01/14 @ 04:20
Comment from: dale_weber [Member]  
dale_weberIts a small sample, but I used the SM-E 1 time and found it very intuitive and flexible. Jim, let us know who you find to carry the torch!
07/16/14 @ 18:12
Comment from: Jim Jenal - Founder & CEO [Member]  
I don’t think you can call Unirac’s products “cheap,” but I do agree with @no_unirac that their purchase by Hilti has not been good for the company. (A point with which I know some Unirac folks would concur, albeit not for attribution.) As for finding a new torch bearer, I think we have. Watch for my Intersolar Wrap-up post, coming (hopefully) on Friday!
07/17/14 @ 00:52
Jim Jenal is the Founder & CEO of Run on Sun, Pasadena's premier installer and integrator of top-of-the-line solar power installations.
In addition, Run on Sun offers solar consulting services, working with consumers, utilities and municipalities to help them make solar power affordable and reliable.

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